Privacy Notice
Last updated · 2026
What we collect
When you submit a consultation request we collect the details you provide: property or group, name, work email, phone, region, and your stated linen needs, so a specialist can respond.
How we use it
We use your details only to prepare and discuss a quote, and to send the material guide if you requested it. We do not sell your personal information.
Retention
We keep enquiry data for as long as needed to serve your programme and to meet legal and accounting obligations, then delete or anonymise it.
Your rights
Depending on your region you may request access to, correction of, or deletion of your data. Contact us through the consultation request to exercise these rights.
US state privacy
Residents of certain US states may have additional rights, including the right to opt out of the “sale” or “sharing” of personal information. We do not sell or share personal information.